Frequently asked questions
- What is your capacity? The entire venue can currently accommodate up to 450 guests.
- How many hours does a rental include? We have several pricing packages to accommodate every occasion, from 3 hour packages, up to 16 hours for a full day.
- What do I need to secure a date? A signed contract, in addition to 50% of your chosen package, plus a refundable event deposit is due to hold your date. The remaining balance is due 30 days prior to your event.
- What if I need to cancel my date? All cancellations need to be in writing and payments are non-refundable unless we are able to rebook your date at the same price.
- May I choose my own vendors? Yes, we have recommendations on several vendors who we believe will do a fabulous job for your event, however you are welcome to use whoever you choose.
- Will someone from the Paper Mill be on site during my event? Yes, a representative from the Paper Mill will be on site during your entire event to assist with any venue-related needs.
- Is parking available? Yes, guests are welcome to park in our adjacent parking lot to the west of the building. There are also many public parking spaces available within a couple of blocks of the venue. We also offer a shuttle as an additional service if desired.
- Am I allowed to have my dog on the property? Yes, we do allow your well-behaved four-legged friend to participate in your event! They must remain leashed at all times and be up to date on any vaccinations.
- Are you handicap-accessible?: Yes we are a fully ADA-compliant venue.
- Are there Wi-Fi and an ATM available? Yes, wi-fi is complimentary for you and your guests. An ATM is provided by the bar for your convenience.
- Do you require event insurance? Yes all events are required to carry their own liability event insurance policy to cover their event. Further details are provided at the time of booking.
- Is there a kitchen available? We have a designated catering prep area with refrigerators, freezers, sinks and a hot-holding unit. We do not have a full kitchen or cook equipment available.
